
Angelo D.
Car Factory in Williambridge is a place I would not recommend. I purchased a vehicle and put down a down payment and signed to pay the remaining balance at a later date. They sold the car anyway and refused to return my downpayment back to me. I was forced to sue in Small Claims court, which they tried to drag out, and I won. Now they're still trying to resist giving me back my money. They were rude and disrespectful; when I did research in the Better Business Bureau website, it turns out that they have had several complaints lodged against them. I also plan to lodge a complaint with the New York State Department of Motor Vehicles against them as well. I've bought used cars before from other dealers, this was the worst experience I've had.